Terms & Conditions
Omni Promotional accepts the following payment types online at omnipromo.com or over the phone:
- Visa
- Mastercard
- American Express
- Discover Card
For all online payments by credit, debit or check card the payment is authorized and held by your financial institution at the time the order is placed to confirm the card is valid. You will be charged for your Omni Promotional purchase prior to your item(s) being shipped. In the event the order is canceled, the authorization hold will expire by the terms of your bank or financial institution, typically within 5 to 7 business days.
Orders may be split into multiple shipments or even multiple orders. Because we pre-calculate shipping charges when items are shipped, the freight designation has changed and/or the charges have adjusted, this may result in multiple charges or refund of charges at that time. The total amount charged per item should add up to the amount displayed when the order was placed. The shipping charges may differ only due to changes made between charging the card actual shipping.
Please note Omni Promotional does confirm address verification AVS and CVV validation at the time of purchase. If a purchase is declined or rejected, funds in your account will release within 3-5 business days.
Return Policy
Returning Items
Should you be returning a hardgoods item, if it is a manufacturers defect or it was damaged in the shipping process, we will cover the shipping and you will need to work with your sales rep to secure a UPS Call Tag. Proof of purchase is required.
Please retain all product packaging until you’re completely satisfied with the condition and performance of your purchase. Please return the product and all packaging together.